Returns and Exchanges

At Grady's, we offer no hassle exchange or refund within 7 days on unworn merchandise, in it's original condition, with all packaging including the box.

Returns and Exchanges must be made at our store in Lansdowne Place. Sorry, we don't offer pickup on products that have been delivered or refund shipping charges.

Not sure of your Birkenstock or Blundstone size? Our records go back to 1997 so before you order feel free to send us a message and we can check your size on file.

If you are unable to return an item to our store in person, please send by Canada Post or courier (trackable) to our address below. Please note we do not cover return shipping charges.

Grady's Feet Essentials
256-645 Lansdowne Street West
Peterborough, ON K9J 7Y5
(705) 740-2004

Thanks,

Tony and Kelli Grady